These are external links and will open in a new window Peter Lane, a 21-year-old who graduated last summer from Cardiff University with a degree in History, is hoping to get into business consulting. He’s applied for 55 jobs and secured around 15 interviews, but believes technology has hindered rather than helped his search.

The interviews weren’t what he was expecting. “They were all video-based screening interviews – I didn’t even meet my potential employers,” Peter tells the BBC.

“There was no way to tell if I’d impressed them with my answers or experience as there was no human interaction.” Automated rejection letters were another issue for Peter, who is currently doing an unpaid internship at Solent’s NHS Trust.

“Only 10% of potential employers have given me detailed feedback,” he says. “As jobseekers, we need to know where and how we can improve – whether that’s with our CVs, job experience or even personality.”

But this is the new world of tech-driven recruitment – and we’d better get used to it. Hiring and firing is a time-consuming and costly business, so firms are trying to automate as much of it as possible. Read more from…

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