They hear you when you’re sleeping, and they know when you’re awake. They know when you’ve been bad or good so…

Be good to your digital assistant, for goodness sake.

If you are hoping Santa will bring you a smart speaker this Christmas, before you unbox it and start firing off your burning questions, consider this:

Research shows as much as half of all human-computer interactions are abusive — we swear at them, call them names and ask them crude questions. In fact, US researcher Sheryl Brahnam wrote back in 2005 that even the earliest digital assistants brought out “the dark side of human behaviour”.

So why do we do it? Does it really matter?

And what does it say about humans? Let’s take a look. Read more from…

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