customer-service
Neil Patel’s article about growing your blog through customer development got me thinking.

The best advice I’d say from his post is the very last section, Engage.

Blogging as with social media is a two way street. It is about creating a conversation. The three tips alone about responding to every email, respond to every commenter, and commenting on other blogs are three of the best steps you can take on a daily basis to improve your readership.